Support Documentation

Comprehensive guides and resources to help you make the most of the Government Agenda Tracking System.

Getting Started

Account Setup

Learn how to register, verify your account, and set up your profile.

  • Registration process
  • Email verification
  • Profile configuration
System Navigation

Familiarize yourself with the interface and navigation features.

  • Dashboard overview
  • Menu navigation
  • Quick actions

Core Features

Manage government programmes and initiatives effectively:

  • Create and edit programmes
  • Set objectives and timelines
  • Track progress and milestones
  • Manage budgets and resources
  • Generate comprehensive reports

Organize and track tasks within initiatives:

  • Create and assign tasks
  • Set priorities and deadlines
  • Monitor task progress
  • Add comments and attachments
  • Use Kanban and Gantt views

Generate insights and track performance:

  • Real-time dashboards
  • Progress tracking charts
  • Export reports (PDF, Excel)
  • Performance analytics
  • Milestone trend analysis

Manage users and permissions:

  • Role-based access control
  • User registration approval
  • Department assignments
  • Activity monitoring
  • Notification management

Troubleshooting

Common Issues
Login Problems

Can't access your account? Check your credentials and contact support if needed.

Permission Errors

Access denied messages typically indicate insufficient permissions for the requested action.

Slow Performance

Clear your browser cache or try a different browser if the system is running slowly.

Best Practices
Regular Updates

Keep tasks and milestones updated to maintain accurate progress tracking.

Document Everything

Use comments and attachments to maintain detailed records of decisions and changes.

Backup Important Data

Regularly export important reports and data for backup purposes.

System Status
? All Systems Operational
? Database: Online
? API: Operational
? Support: Available

Last updated: Aug 04, 2025 22:06
Need Help?

Our support team is here to help:

support@gats.gov.vg

+1 (284) 394-1234

Mon-Fri: 8AM-5PM AST